Tech Support

We've got you covered.


Computers

  • New computer setup (Windows or Mac)
  • Speeding up a slow computer
  • Installing or updating software
  • Fixing common computer problems
  • File organization and cleanup
  • Printer setup and troubleshooting

Phones & Tablets

  • Smartphone setup (iPhone or Android)
  • Transferring photos, contacts, and data
  • Fixing app problems
  • Email setup
  • Storage cleanup
  • Learning basic phone features

Internet & Wi-Fi

  • Home Wi-Fi setup and optimization
  • Router installation and troubleshooting
  • Improving slow internet
  • Connecting smart devices
  • Network security basics

Email & Online Accounts

  • Email setup and organization
  • Password managers
  • Recovering locked accounts
  • Setting up cloud backups
  • Spam and scam protection

Security & Privacy

  • Virus and malware removal
  • Installing security software
  • Identity theft protection basics
  • Safe browsing education
  • Device updates and protection

Device Setup

  • New computer, phone, or tablet setup
  • Data transfer from old devices
  • Smart TV setup
  • Smart home devices (thermostats, doorbells, etc.)

Photos & Files

  • Organizing digital photos
  • Backing up photos and documents
  • Moving files between devices
  • Setting up cloud storage

Lessons

  • One-on-one tech coaching
  • Learning how to use apps and devices
  • Video calling help (Zoom, FaceTime, etc.)
  • Step-by-step guidance at your pace

Troubleshooting

  • “Something isn’t working” support
  • Software updates
  • Device syncing issues
  • General questions about technology

Optional

  • Home visits
  • Remote support
  • Senior-friendly tech help
  • Emergency tech rescue